Privacy Policy of Aurora Renew

At Aurora Renew, we are committed to protecting the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and during the provision of our home and commercial renovation services. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

• Personal Data

  While using our site or engaging with our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Address (for service quotes and project discussions)

• Usage Data

  We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

• Tracking & Cookies Data

  We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

How We Use Your Information

Aurora Renew uses the collected data for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our services when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

Disclosure Of Data

We may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Aurora Renew
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users of the service or the public
• Protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Aurora Renew aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access: The right to request copies of your personal data.
• The right to rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: The right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: The right to object to our processing of your personal data, under certain conditions.
• The right to data portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: Aurora Renew, 2847 Maple Leaf Drive, Unit 10C, Vaughan, Ontario, L4K 1B2, Canada